Shipping policy

Thank you for shopping with us. We are committed to delivering your orders safely and on time. Please read our Shipping Policy before placing your order.

Order Processing

All orders are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times are:

Major Cities: 2–5 business days
Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges are displayed at checkout before you complete your purchase.
We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number (where available) so you can monitor your shipment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in selected locations. Please ensure that the correct shipping address and contact number are provided to avoid delivery issues.

Delivery Attempts

If you are unavailable at the time of delivery, the courier may attempt delivery again or contact you to arrange another delivery time.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package with clear photos and your order details.