Refund policy

Return & Refund Policy

At ANDAAZ WEAR customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

Returns are accepted within 24 hours of receiving your order.
Items must be unused, unwashed, unworn, and in their original condition with all tags attached.
Products that are damaged due to customer use, washing, or mishandling are not eligible for return.

Non-Returnable Items

The following items cannot be returned or refunded:

Worn or washed clothing
Products without original tags or packaging
Clearance, sale, or discounted items (unless received damaged or incorrect)

Exchange Policy

We offer exchanges for:

Wrong size
Wrong color
Defective or damaged item
Incorrect product received

Exchange requests must be made within 24 houes of delivery.

Refund Policy

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 5–10 business days.
Refunds will be issued through the original payment method or store credit, depending on the order type.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our mistake (wrong or damaged item).
We recommend using a trackable shipping service for all returns.